Privacy Policy

Last updated: 26 May 2026  ·  Accortia — a 13Tech Pty Ltd company (ABN 49 620 673 458)

1. Who We Are

Accortia is a trading name of 13Tech Pty Ltd (ABN 49 620 673 458), an Australian company providing cost intelligence and financial analysis services to not-for-profit organisations. Our website is accortia.ai.

For privacy-related enquiries, contact us at contactus@accortia.ai.

2. What Personal Information We Collect

We currently collect only the information you voluntarily provide through our contact form:

• Your name
• Your organisation name
• Your email address
• Your primary funding stream (selected from a list)
• Any additional information you choose to include in the message field

We do not collect payment information, sensitive information, or any data through automated means such as cookies, analytics trackers, or pixel tags at this time.

3. How We Collect Personal Information

We collect personal information only when you voluntarily submit our contact form to request a discovery briefing. Submitting the form sends your information directly to our email address. We do not use third-party form processors or CRM systems that retain your data independently.

4. Why We Collect It and How We Use It

We use the information you provide solely to:

• Respond to your enquiry within 48 hours
• Schedule and prepare for a discovery briefing relevant to your organisation
• Communicate with you about Accortia's services if you have indicated interest

We will not use your information for unsolicited marketing, share it with third parties for their marketing purposes, or add you to any mailing list without your explicit consent.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We do not disclose your information to third parties except in the following limited circumstances:

• Where required by Australian law or a court order
• Where you have given explicit consent for a specific disclosure
• To service providers who assist us in operating our business, under strict confidentiality obligations — currently limited to Google Workspace for email

We do not disclose personal information to overseas recipients.

6. How We Store and Protect Your Information

Contact form submissions are received directly into our Google Workspace email account, which is protected by Google's enterprise security infrastructure including encryption in transit and at rest, and two-factor authentication. We retain contact enquiry emails only as long as necessary to respond to and manage your enquiry.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate information. To make such a request, contact us at contactus@accortia.ai. We will respond within a reasonable timeframe and at no charge.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at contactus@accortia.ai. We will respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy as our services evolve. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

For any privacy-related questions or requests:
Email: contactus@accortia.ai
Entity: 13Tech Pty Ltd trading as Accortia
ABN: 49 620 673 458